Patient Feedback
At Intus Specialist Health Care, we believe patient satisfaction is at the heart of exceptional healthcare. By participating in our feedback program, you play a crucial role in our ongoing journey toward excellence. We are committed to providing the best possible care and experience for all our patients, and your insights help us continually improve.
To make sharing your thoughts easier, we have created a convenient and secure online submission form, designed exclusively for our patients. Whether you’d like to share a positive experience, provide constructive feedback, or suggest ways to enhance our services, this form offers the perfect platform to voice your thoughts.
If you prefer to make a complaint verbally, please contact us by phone at (03) 977 5977.
Your anonymity is fully respected, and all responses will remain confidential. Your feedback will be reviewed by one of our quality coordinators to ensure it’s handled appropriately.
Additionally, we have provided the following useful resources for your reference:
Complaints Guideline for Patients (Click Here)
Intus Privacy Statement (Click here)
Advocacy Service (Click Here)
Your Rights as a Healthcare Consumer (Click Here)
We value your input and thank you for helping us improve.